Privacy Policy

At Trolii, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you interact with our website or services.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect both personal and non-personal information when you use Trolii:

a) Personal Information

• Full Name

• Email Address

• Phone Number

• Shipping & Billing Addresses

• Payment Details (processed securely via third-party gateways)

• Account login credentials

• Order and transaction history

b) Non-Personal Information

• IP address

• Browser type and device information

• Pages visited and time spent on the website

• Referral source and browsing behavior

2. How We Use Your Information

We use your data to:

• Process and fulfill orders

• Send order confirmations, shipping updates, and customer support emails

• Respond to your inquiries or support requests

• Improve user experience and website functionality

• Personalize content, offers, and product recommendations

• Prevent fraud and enhance security

• Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal data. However, we may share it with:

• Trusted third-party service providers, such as payment processors, delivery partners, and marketing platforms, only to the extent needed to provide our services.

• Vendors from whom you order products, to fulfill and ship your order.

• Regulatory or legal authorities, if required by law or to protect our legal rights.

All partners are expected to maintain the confidentiality and security of your information.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. Cookies help us:

• Keep you logged in

• Remember your preferences

• Analyze traffic and usage behavior

• Deliver personalized advertisements

You can choose to disable cookies in your browser settings, though some features may not work properly as a result.

5. Data Security

We implement appropriate security measures to protect your personal data:

• Encrypted payment processing via secure gateways

• SSL certificates for secure browsing

• Restricted access to sensitive data

• Regular monitoring for unauthorized access or breaches

However, no system is 100% secure, and we cannot guarantee the absolute safety of your data.

6. Your Rights and Choices

You have the right to:

• Access the personal data we hold about you

• Correct or update your information

• Request deletion of your data (subject to legal or transactional requirements)

• Opt out of promotional emails at any time

To exercise any of these rights, please contact us at [email protected].

7. Children’s Privacy

Trolii is not intended for use by children under the age of 13. We do not knowingly collect personal information from minors. If we discover that a child has provided us with personal data, we will delete it immediately.

8. Third-Party Links

Our website may contain links to third-party websites. Trolii is not responsible for the content or privacy practices of these external sites. Please review their privacy policies before providing any personal data.

9. Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in our services or applicable laws. All updates will be posted on this page with the revised date.

Your continued use of Trolii after any updates constitutes your acceptance of the changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact:

📧 [email protected]
🌐 www.troliimart.com